Technical Assistant — Deutsche Post GmbH
Berlin, Germany · 2025–Present
- Provided technical assistance to staff experiencing IT problems.
- Helped in hardware maintenance and software support.
- Ensured continious deployment and monitoring of products.
Eselu Gerald
IT Support
Berlin, Germany · esemojo@gmail.com · LinkedIn
Professional Summary
IT support candidate with experience as a Technical Assistant at an electric scooter and mobility company. Google-certified in IT Support and IT Systems Administration, with training in infrastructure services, computer networking, security, and technical support. Also completed AWS Cloud Practitioner training. Interested in helping users troubleshoot technology and keep systems running smoothly.
Work Experience
Technical Assistant — Voi Technology GmbH
Berlin, Germany · 2023–2025
- Assisted with technical tasks related to electric scooters and mobility equipment.
- Helped identify and resolve equipment or service issues
Education
Resource Management — Technical University Brandenburg
Cottbus, Germany · 2025
Certifications & Training
- Google certificate: IT Support / IT Systems Administration
- Training: Infrastructure Services, Computer Networking, Security, and Technical Support
- AWS Cloud Practitioner training badge
Skills
- Communication
- Project coordination
- AWS Services
- Cloud Computing